The first session is seventy-five to ninety minutes. It is paid. And it is real work.
We look at the part of the business you care most about, and at how the work actually happens — not how it is supposed to happen on paper. By the end, one of three things will be true:
- One.We have identified one leverage area worth acting on, and we know the right way to act on it. You leave the session with a clear picture of the change and the form the change takes.
- Two.The right move is one narrower pass. We schedule that, and continue.
- Three.There is no real leverage area here, or not one worth the work. If that turns out to be the case, I continue at no cost, or refund you.
We spend the first part on the business side. What you are trying to improve. What is costing time, money, or attention. What would change if this worked. What would feel different.
We spend the second part on the actual workflow. Walk me through one real example from the moment it begins. What happens first, then, then. Where you reread. Where you repeat yourself. Where the work is heavier than it should be.
Then we reflect back what we are both seeing — not what I think, but what has become legible between us — and if the leverage is real we decide the right next move.
If by the end of the session there is no meaningful leverage area and right next step, I either continue the work at no cost until there is, or refund you in full. The only way to buy the session wrong is to discover that there was nothing real to find — and in that case you are refunded.
No additional products on the call, and no upsells. If a second stage of work makes sense afterwards, we agree on its shape and its price in writing, in its own time.
To schedule, write to jonathan@practice.co with the part of the work you want to look at. I will reply with two or three time options within a business day.
The practice is one person. There are a small number of sessions per week. If the calendar is full this week, the next opening is usually within two.